Shipping Policy for Birati Bazar

Introduction

Welcome to Birati Bazar! We are committed to providing you with a seamless and efficient shopping experience for all your eBook needs. Our Shipping Policy outlines the terms and conditions regarding the delivery of eBooks purchased from our website.

Delivery Methods

1. Digital Download:
   • All eBooks purchased from Birati Bazar are delivered electronically. Upon successful payment, you will receive an email with a download link to access your eBook.
   • The eBook will be available in your account under the “My Downloads” section.

Delivery Time

1. Instant Delivery:
   • eBooks are delivered instantly upon successful payment confirmation. You should receive the download link in your registered email within minutes.
   • In rare cases, there might be a slight delay due to technical issues. Please contact our customer support if you do not receive your eBook within an hour.

Order Confirmation

1. Email Confirmation:
   • After placing an order, you will receive an email confirmation containing details of your purchase and the download link for your eBook.
   • Please ensure that the email address provided during checkout is correct to avoid any delivery issues.

Download Limitations

1. Download Attempts:
   • You are allowed up to 3 download attempts per eBook purchase.
   • If you encounter any issues or exhaust your download attempts, please reach out to our customer support for assistance.

Compatibility

1. File Formats:
   • Our eBooks are available in commonly used formats such as PDF, ePub, and Mobi.
   • Please ensure that you have compatible software or devices to read the eBooks. We are not responsible for compatibility issues on your end.

Refund Policy

1. Digital Products:
   • Due to the nature of digital products, we do not offer refunds on eBook purchases once the download link has been accessed.
   • If you experience any issues with your eBook, please contact our customer support for assistance.

Customer Support

1. Contact Us:
   • If you have any questions or need assistance with your eBook purchase, please contact our customer support team at support@biratibazar.com or call us at 8637068438.
   • Our support team is available Monday to Friday, from 9 AM to 6 PM IST.

Changes to This Policy

1. Updates:
   • We may update our Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
   • We encourage you to review this policy periodically to stay informed about how we are delivering our eBooks.

Thank you for choosing Birati Bazar. We hope you enjoy your eBook!